All of our items are made to order. Please allow up to 14 business days for your order to be processed. Please note that the processing time is not included in the shipping time. We do not ship on Saturdays, Sundays and holidays. Orders made on the weekend will begin being processed on the following Monday.
We offer free shipping for orders made in the US starting at $300 and up. Your order will be shipped with USPS Priority Mail if you choose free shipping. Estimated shipping times are 1-3 days depending on location. Due to Covid-19, our carriers are experiencing slight delays which is out of our control. If package status shows delivered, and you did not receive the item, all claims must be made by the customer with the designated carrier.
Pre-orders take 4 weeks for it to be processed. Once your pre-order has been placed, it can NOT be changed. Orders are fulfilled in the order they are received. Please take note that all in-stock items that are purchased with a pre-ordered item will ship together when the pre-ordered item is ready to ship. If you would like to receive your in-stock items first, you must place two orders; one for in stock items and one for pre-order.
International Shipments- Your order will be shipped with USPS Priority Mail International; estimated shipping times are 6-10 business days after processing. If you choose USPS First Class International, it's possible that your package may take longer to arrive. Due to Covid- 19, USPS is experiencing slight delays which is out of our control.
Items in your order that are designated for shipment to countries outside of the U.S. may be subject to taxes, brokerage fees, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. We do not offer returns for international orders at the moment. If shipment is lost in-transit we are not responsible. Please contact the carrier for further instructions.