We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Items can be returned for exchange or store credit only.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We reserve the right to not accept any returns if your order doesn't qualify.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label. Items sent back to us without first requesting a return will not be accepted. Customer is responsible for return postage.
You can always contact us for any return questions at firstname.lastname@example.org
Exceptions / non-returnable items
Certain types of items cannot be returned, like swimwear for hygiene reasons. Please get in touch if you have questions or concerns before making a purchase.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
No refunds are accepted unless Mika Nicole New York, LLC is at fault for your return.